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FAQ

What shipping methods and Incoterms do you use?

 We offer a variety of shipping options (sea freight, air freight, courier services) and can ship under Incoterms such as FOB, CIF, DDP, etc. You can choose the most suitable shipping method for your needs.

What payment methods do you accept?

We accept payment via bank transfer (T/T), letter of credit (L/C), and other internationally accepted methods. Payment terms can be discussed and agreed upon during the order confirmation process.

What is the lead time for delivery?

For standard products, delivery is usually within 3–6 weeks after order confirmation, depending on stock and production schedules. For customized equipment, the lead time will be based on specific requirements and production planning.

Can I modify my order after confirmation, such as changing the quantity, model, or delivery date?

You can modify your order before the official Order Confirmation is sent. After confirmation, any changes will be assessed for feasibility and may incur additional costs.

How do I order customized equipment (special specifications/features/configurations)?

Please provide detailed requirements (e.g., weight range, rejection method, output interface, environmental conditions, etc.), and we will evaluate the feasibility. Once confirmed, we will provide a custom quote and expected delivery time.

How long does it take to receive a quote (RFQ)?

We typically respond within 24 hours of receiving your inquiry. If your request is urgent, feel free to contact us directly by phone or through instant messaging to speed up the process.

Where is your company located?

Our company is located in Changzhou, Jiangsu Province, China, just an hour's high-speed rail ride from Shanghai.

What areas can your products be applied to?

Our products are rich in variety and can be used in petrochemical, metallurgical, chemical, port, building material, breeding, paper making, pharmaceutical, food, textile, and logistics industry.


Do you have any minimum order quantity limit for load cell?

Generally speaking, 1 piece for sample checking is available. But the sample price is high. In the mass production, unit price depends on the rough idea of Qty., the more the better.



How to place an order for products?

You can place an order by submitting your purchase request through email, online form, phone, or fax. After receiving your request, we will confirm the order details and stock availability.



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